Application Development Case Study For Bus Operators & More
One of the significant challenges we faced was, making sure our application stand out from the competitors
Overview
How ITOne developed an application for one of the leading bus operator, and incorporated various features to give them an competitive advantage.
About Client
Our client is an Indian online bus ticket booking platform founded in 2017. It wanted to revolutionize the bus travel industry by offering customers an easy and convenient way to book bus tickets online. The company provides services in over 50 Indian cities, connecting more than 9,000 routes across India.
Strategy And Goals
Our Goal was to develop an online bus booking platforms to allow customers to book bus tickets for intercity, intrastate, and interstate travel.
The proposed platform would provide a wide range of services to customers like login, places selection, bus selection, seat selection, AC/Non-AC bus, Type of seats, amenities, rescheduling, search for buses based on routes, departure and arrival timings, operator and much more.
How did ITOne Infotech help the company achieve its goal?
Substantial Benefits And Outcomes
Increased Brand Visibility
Having a dedicated app provides a platform for customers to engage with client’s brand and increases brand visibility.
Improved User Experience
It helped our client to provide a smooth, intuitive and personalized experience for your customers.
Direct Marketing Channel
With the app, our client was able to send push notifications and in-app messages directly to customers to keep them engaged and informed.
Increased Customer Loyalty
By providing value to customers through features like exclusive content, rewards, and special promotions, our client was able to increase customer loyalty
Data Collection And Analysis
The app can helped the client to collect valuable data about your customers, such as their preferences, behavior and demographics, which can be used to make informed business decisions.
Significant Challenges
One major challenge has been competition from other online bus ticket booking platforms and local travel agencies.
Solution
Our client success can be attributed to several factors, including its user-friendly interface, a wide range of payment options, and the integration of technology to provide customers with a seamless experience.
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Who We Are
ITOne Infotech headquartered in Pune is an entity of One Group of Companies. We are a one-stop destination for all your ITSM needs, envisioned to rank as a top managed service provider with global footprints.
Supported Industries
Address
Kundan Bhavan, Kundan Nagar, Mumbai-Pune Road, Dapodi, Pune 411021 Maharashtra (IN)
- Kundan Bhavan, Kundan Nagar, Mumbai-Pune Road, Dapodi, Pune 411021 Maharashtra (IN)
- +91-7020338633
- info@itoneinfotech.com
