Salesforce & Analytics

Enable employees to create, assign, and manage customer requests while reducing operational cost & increasing time-to-market.

We, at ITOne Infotech, are a prominent provider of Salesforce services that enables businesses to revamp their customer engagement, retention, and growth strategies. Our offerings include a range of Salesforce implementation services such as consultation, configuration, migration, customization, and integration. We deploy powerful Salesforce cloud solutions to facilitate marketing, sales, and customer service automation, which ultimately leads to enterprise digital transformation and innovation. We have a team of skilled Salesforce service providers who can seamlessly integrate your Salesforce solution with legacy and third-party applications, providing valuable insights to your sales teams.

What you get with Managed CRM Services

Know how an ultra-modern CRM Services and customer relationship management system can help your sales representatives close more deals and convert more leads.

Consulting

Needs Assessment, Process Documentation, Strategic Partnerships.

Data Migration

Data Analysis, Data Loads, Batch Processes, Data Processing Design

Testing

Application Assurance Testing, Release Testing and Assurance, Testing Automating

Configuration

Salesforce Administration, Out-of-the-Box Functionality Implementation, Organization Setup.

Implementation

Sales Cloud, Service Cloud, Customer360, Marketing Cloud, Classic to Lightning, Einstein, Custom Applications

Configure-Price-Quote (CPQ)

CPQ implementation, Sales Pipeline Enhancements

Integration

Enterprise Architecture, API Development, MuleSoft and others

Application Maintenance Support

Administrative and Technical Support, Dev Ops, Agile Delivery

Salesforce Center of Excellence (COE)

Quinnox leverages a Center of Excellence to ensure Salesforce Best Practices are implemented at your organization

What you get with Managed CRM Services

Know how an ultra-modern CRM Services and customer relationship management system can help your sales representatives close more deals and convert more leads.

Maintain a centralized database across your sales org

Automate data entry

Create sales reports

Ensure team communication is facilitated

Manage all communication and interactions with prospects

Organize contact data

Automate forecasting for your sales performance

Keep the same software as your company grows

Be reminded to follow up with prospects

Segment customers

Scale your sales processes over time

Make administrative tasks efficient

Customer 360 – Salesforce

Customer 360, one of the world’s #1 CRMs that helps connect to your customers in a more intelligent way by uniting sales, service, marketing, commerce, IT, and analytics. Get a single, shared view of your customers with the best of our CRM Services.

Sales

Manage leads more effectively. Monitor pipeline more accurately. Automate administrative tasks, and close more deals faster.

Commerce

Grow your online business and build customer relationships - one order at a time.

Analytics: (Tableau)

Get powerful, real-time analytics and data visualisations.

Marketing

Send customers the right message at the right moment using intelligent marketing automation.

Self-serve

Unify all your channels on the world’s first all-digital engagement platform. From the contact center to the field, deliver industry-leading customer service management.

Tableau – Salesforce

Actionable. Collaborative. Automated. With Tableau’s suite of business intelligence products, you can access visual analytics and AI-powered predictions within the flow of work, act on real-time insights, and make better decisions faster.

Make smarter decisions with data and analytics

Empower everyone in your organisation to create visualisations and use data-driven insights. Prep, author, analyse, collaborate, publish, and share your data and insights.

Unleash more value from your data

Increase customer engagement, create new and differentiated product experiences, and monetize your data by embedding Tableau capabilities and visualisations into your products.

Deliver trusted, self-service analytics at scale

Automate data preparation and cataloging with enhanced governance and security features that make it easier to discover, understand, connect, and trust your data.

Put contextual insights at your fingertips in Salesforce

Answer pressing questions, predict outcomes, and get recommendations on the next best actions with insights infused directly within the flow of work in Salesforce.

Find winning trends and forecast with confidence

Hit your sales targets with precision and deliver predictable revenue growth with intelligent, data-driven insights right in the flow of work.

Make AI-powered business decisions—no coding required

Build, deploy, and integrate trusted predictive models and recommendations into your workflows with Einstein Discovery, a machine learning platform for everyone.

MuleSoft – Salesforce

Integrate data from any system and automate complex tasks to deliver connected customer experiences, faster with MuleSoft.

MuleSoft Anypoint Platform

Start fast and realise immediate value with a single, unified solution for integration and APIs.

MuleSoft RPA

Effortlessly automate repetitive tasks with an integrated Robotic Process Automation (RPA) solution.

MuleSoft Composer for Salesforce

Connect apps and data to Salesforce quickly and easily with clicks, not code, directly inside the Salesforce UI.

Our prominent tech partners in CRM & Analytics

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Salesforce

Our prominent tech partners in CRM Services & Analytics

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Sapphire

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Salesforce

Witness the power of leading edge technology with our proven, workload optimized best IT solutions & services that are scalable, resilient, and yet cost-effective.

Being associated with our tech partners, we assure to provide well-integrated IT solutions to assist organizations with proactive monitoring of their whole IT infrastructure.