Workflow To Accelerate Future
Deliver great experiences for both employees and customers with digital workflows that transform the world of work.
IT Business Management
Improve business outcomes by increasing company agility. Align your work to your company’s priorities, allow for faster change, and get more value out of your efforts.
Extend the benefits of DevOps across the organisation. To integrate IT operations and development together, take the risk out of going fast and minimise friction.
Governance, Risk and Compliance
Real-time risk and resilience management for better company resilience, incorporate risk-informed decisions into daily work across the organisation.
IT Service Management
IT’s effect, speed, and delivery may all be improved. Provide dependable services that boost productivity and create unforgettable experiences for your employees wherever they work.
IT Operations Management
With AIOps, you can deliver proactive digital operations. Predict issues, decrease user impact, and streamline responses with insights and automation.
IT Asset Management
Take command of your IT resources. To minimise expenses while decreasing risk, automate the end-to-end lifecycle for software, hardware, and cloud assets.
Detect, prioritise, and respond to threats more quickly. To quickly address events, connect existing security technologies with a security orchestration, automation, and response engine.
Telecommunications Network Performance Management
To avoid downtime, keep an eye on the health of your networks and services. Using machine learning and smart analytics, you can streamline your answer.
Procurement Service Management
With a streamlined purchasing experience, you can spend money more wisely. Provide procurement services that enable employees to self-serve, align work groups, and increase productivity.
HR Service Delivery
Employees should have the best experience possible, no matter where they are. Streamline the employee service experience with efficient workflows to boost efficiency.
Workplace Service Delivery
Deliver cutting-edge digital services to a dispersed workforce. Create the perfect workplace service experience by automating inquiries, reservations, and maintenance.
Legal Service Delivery
Deliver legal services at the speed of business for your company. Modernize legal operations to improve productivity and make faster choices.
Safe Workplace Suite
Make returning to work a positive experience for everyone by creating a safe, employee-ready environment.
Financial Services Operations
Make your front, middle, and back offices work together. Ensure that financial services operations are efficient and resilient in order to improve consumer and staff experiences.
Customer Service Management
Improve customer engagement and service operations. Bring the front, middle, and back offices together to prevent problems and automate routine tasks.
Field Service Management
Improve client satisfaction by managing field service effectively. To swiftly respond to and prevent difficulties, connect field service with other teams and mobile tools.
Connect IoT data to the context of your business and digital workflows. Transform your data into action to get the most out of your IoT investments.
Telecommunications Service Management
On a single platform, connect all of your telecom operations, from network to consumer. Provide CSPs with the tools they need to improve customer experience and automate service assurance.
Every procedure should be reimagined as a digital workflow. Easily construct low-code workflow apps for developers and builders of all skill levels.
Service Now Integrations will be less expensive and more difficult. Workflows can be quickly and easily connected to critical business systems, making cross- enterprise automation a breeze.
ServiceNow App Store
Take advantage of ISV innovation. In the ServiceNow Store, you can choose from 500+ certified, ready-to-use apps and connectors.
SNOW Success Stories
Syntax is able to speed up and centralise global service delivery for its employees as well as customers
Organizations like syntax are able to deliver a truly global service platform using digital workflows by ServiceNow. It helped them with increased productivity and improved employee as well as customer experience.