RPA - Transformation Towards Enterprise Efficiency
Tech Insights | 27 July 2021 | Ratna Priya
In today’s highly competitive era, enterprises have a quest of technology that could prove their business excellence in almost every field. The pace with which businesses are trying their hands on unique technologies it is equally common for them to face challenge in building a responsive, high growth business while optimizing cost. Fortunately, RPA is one such emerging technology that can surpass enormous administrative tasks to streamline enterprise operations and reduce costs.
What is RPA ?
RPA is a type of software designed to mimic the task performed by human the way it is carried in processes. It is a technology that harnesses the power of fast and highly efficient robots, aimed at automating those manual business processes like a human being does across applications and systems. These robots are intelligent computer software recognizing objects in a virtual environment and adapting to change as well. Its ability to do stuffs accurately and tirelessly than humans has utilized their actual strength like reasoning, judgment, emotional intelligence and interaction with the customer in the right direction. RPA has helped businesses to achieve cost saving measures in the areas where fundamental processes are rule based, repetitive and persistent.
How does RPA work?
Before traders can find useful for organization, it is important to understand how this emerging technology works. There are multiple ways with which RPA tools can integrate with any existing applications.
RPA can help a company to fully automate simple, highly structured, and repetitive tasks that require no human intervention from start to finish.
It is also useful when task requires human intervention. In RPA, attended automation has more functionality and flexibility in order to work hand in hand with humans.
RPA can also be very used to automate operational processes that require the handling of unstructured data.
RPA allows deploying a combination of attended, unattended, and cognitive automation within your organization. Such a seamless combination of robots has the capability to automate more tasks with more speed and more accuracy.
Why should you invest in RPA?
Enterprises have predicted RPA as a miracle as in the upcoming years, It is going to smash the market’s conventional ways and change the predesigned standards of workforce. A global survey conducted in 2017 has revealed that about 86% companies will require intelligent automation and it is going to be an inevitable part.
By reducing human intervention and quicker processing work efficiency can be maximized to high level.
Working around the clock 24/7/365 frees up a lot more time thereby showing a substantial increase in productivity.
Repetitive rule-based processes can be easily handled by RPA hereby freeing human workforce to focus on high value work and apply knowledge to more important projects.
Software supervised by software makes work 5 times faster with improved production quality, highest accuracy and zero errors.
Trustworthy automation & risk governor
- – RPA robots are specially prepared to deal with any unusual and unexpected circumstance with 4 level exception handling i.e action, blocking, process and output.
- – Risk reduction and editing effort in case of application changes.
- – Ability to support any deployment architecture possible like on premises and any public cloud platform (AWS, Azure, Google).
- – All time availability and disaster recovery arrangements ensure maximum potential uptime, permanency and steadiness in business.
Intelligent automation ensures the automation of repetitive manual processes reducing the need for back office and many IT operations by which administrative costs are significantly reduced.
Best Time to Value
A technology without the project risk and great upfront cost is quick to install, and easy to use hence provides best value for money.
RPA is empowering industries with these features:
Delightful customer experience
With ML and NLP, RPA helps understanding customer query in natural language. Bots can extract customer information from backend thereby decreasing customer wait time and increasing customer satisfaction.
Where 1000s of invoices are generated by multiple vendors, RPA can prepare invoices by checking details with purchase order and entering the systems that saves 90% of the issues and time that are caused manually.
Enhancing network management
By prediction of forthcoming network issues, RPA helps the support team to stay updated to avoid network downtime.
Effective RPA- Key Considerations
Automation software does what is promises to do. That is why it is important to implement any automation tool before it can be effective. Having a detailed insight about which process to automate and how to optimize them is the key to avoid problems down the line